Chapter One: Student Resources and Services

The following list, in alphabetical order, describes the services available to all of our students.

ACCESSIBILITY SERVICES

The Office of Student Accessibility Services (SAS) is committed to providing services to qualified students with documented disabilities so that they receive an equal educational opportunity. In compliance with Section 504 of the Rehabilitation Act, the Americans with Disabilities Act and Connecticut state laws, we provide reasonable accommodations to reduce the impact of disabilities on academic functioning or upon other life activities in the University setting. The University respects the student’s right to disclose or not to disclose a disability. However, the University is not responsible for providing services or accommodations for students who do not disclose a disability to the SAS in a timely fashion.

Each student is responsible for voluntarily contacting the SAS, a process which includes providing appropriate documentation validating the nature of the stated disability. All accommodations are determined on an individual basis. If students with disabilities would like to register for accommodations, they should initiate the request upon enrollment and at the beginning of each semester for which they are requesting services. It is strongly recommended that students complete the registration process before the second week of classes to facilitate the timely implementation of reasonable accommodations. Failure to do so may result in a delay or denial in providing the requested accommodation(s). Please note that accommodations are not retroactive and only begin once professors receive official notification of them.

Requests for reasonable accommodations must be supported by appropriate documentation that validates the need for these services based on the individual’s current level of functioning in the University setting. Therefore, it is in the student’s best interest to provide recent and appropriate documentation relevant to the student’s needs and programs. Students in need of certain academic accommodations must provide proper documentation of Psychological and/or Educational Testing and Assessment, or medical testing depending upon the disability and the need(s). This testing needs to be up-to-date (within the past 3 years in most cases). Because the University reserves the right to determine the nature and extent of appropriate accommodations after consultation with the student, SAS may request additional professional documentation as determined to be necessary or desirable. Accommodations are not available until after documentation of disability is reviewed.

A Summary of Performance (SOP), Individualized Education Program (IEP), and/or a 504 Plan alone are not considered adequate documentation. Documentation of disability should ordinarily include:

  • A clear statement of disability and/or diagnosis by a qualified professional with supportive testing or qualitative information.
  • Program or activity area(s) of impact and/or limitations.
  • Additional observations or recommendations which may assist in identifying reasonable accommodations.
  • Name, title, address, and phone number of certifying professional, as well as the date of diagnosis and/or evaluation.
  • Authorization to certifying professional(s) to discuss and disclose records and opinions to University employees or appropriate agents.

SAS strives to provide services and support that ensures an equal educational opportunity for all students. Our services aim to include not only the appropriate accommodations, but also the use of assistive technology, auxiliary aides, academic adjustments and supportive outreach that are essential for students’ educational success. After SAS and the student have agreed upon reasonable accommodation(s), the student will be given a Letter of Accommodations to present to their instructor(s).

In the event of a dispute, the University and student will attempt to engage in a process of discussion and negotiation in an effort to achieve mutual satisfaction with the reasonable accommodations. If a resolution cannot be reached, the student will be referred to the disability grievance procedures as described in Chapter Six.

Students with a disability, with or without mitigating measures or reasonable accommodations, must conform to University behavioral and academic core standards. The existence of a disability will not prevent the University from attempting to protect the health, safety and well-being of the student or of other community members.

The Office of SAS and Residential Life work collaboratively in order to provide appropriate housing accommodations for students with documented disabilities. SAS engages in an interactive process with each student and reviews requests for accommodations on an individualized, case-by-case basis. Once the student registers with SAS and appropriate accommodations are determined. SAS communicates the approved accommodations to Residential Life who then makes an assignment based on room availability.

Students are encouraged to visit Residential Life’s website at www.bridgeport.edu/student-affairs/residential-life for additional information regarding housing and specific resident guides.

For more information about auxiliary aides, services, academic adjustments, and registration for accommodations, please visit the Office of SAS online at bridgeport.edu/student-accessibility or contact the Office of Student Accessibility Services at 203‑576‑4454, email: For more information on our Policy on Service and Assistance Animals, please see Chapter 6 of the Key to UB.

BOOKSTORE

The UB Bookstore is located on the garden level of the Wahlstrom Library.

The University of Bridgeport Bookstore, in partnership with Follett, offers:

  • A diverse range of apparel and accessories, including local and sustainable products
  • The latest technology and services to support learners in the digital age
  • Convenient access to everything from Knights merchandise to school supplies to ensure you are covered for the new academic year
  • A welcoming new location and product lines

This new experience will also be extended to Bridgeport’s online campus store, offering access to course materials, apparel, technology, and more. Online shoppers can find an expanded assortment of merchandise—beyond what is offered in store—and enjoy 24/7 access to the products at https://www.bkstr.com/bridgeportstore/home.

For further information, please call 203‑576‑4804 or visit the UB Bookstore website at bridgeport.edu/bookstore.

BURSAR SERVICES /STUDENT FINANCIAL SERVICES

The Bursar and Student Financial Services are responsible for the University’s Accounts Receivables. This includes issuing billing statements, providing student account information; processing payments for tuition, processing registration fees and miscellaneous campus charges, collecting delinquent accounts, delivering refunds, and disbursing financial aid awards. University of Bridgeport has an online payment option through the UB Portal.

Office hours

The Bursar’s Office is open Monday through Friday, 8:30 a.m.‑5 p.m. and is located on the Garden Level of Wahlstrom Library. Contact the office at 203‑576‑4568 or for more information.

Paying Your Bill

Acceptable payment arrangements must be made two weeks prior to the start of each term (see Payment Policy). University of Bridgeport accepts payments by credit card, checking or savings accounts via the UB Portal. Cash payments must be made in person at the Student Financial Services Office. Students may choose to sign up for the UB interest-free payment plan. Payment plan enrollment can be completed via the UB Portal for a fee of $50 each semester. International payments may be made through Flywire at bridgeport.flywire.com.

Payment Policy

Students are required to have one of the below arrangements in place

Acceptable payment arrangements are as follows:

  • Payment in full
  • Approved financial aid covering all charges
  • Participation in an approved third-party payment arrangement
  • Enrollment in a payment plan (Not applicable for NEW international students).

www.flywire.com (International wire transfers).

Important note: Students applying late for financial aid or turning in any documents late, will be required to make other acceptable payment arrangements until their aid applications are evaluated and paperwork is processed. This includes but is not limited to verification, SACM Guarantees, and Letters of Credit (3 rd Party Payment Arrangement).

Failure to make payment or have a payment arrangement in place by the due date will result in being out of compliance with the Financial Responsibility Agreement. Please review the agreement.

Refunds and Withdrawal Policy

The University is making it quicker and easier for students to receive their refunds. A credit balance in your student account is created when you have financial aid remaining after all eligible charges to your student account are paid in full. Accounts are considered paid in full once all grants, scholarships, and loans have been disbursed. Once all charges have been paid, any excess Title IV funds will be remitted to you.

How do I get my refund?

To receive your credit balance, students should sign up for direct deposit on the UB Portal. Any credit generated from a Parent Plus loan will be returned to the parent unless the parent authorized the University to make a refund to the student. If a direct deposit is not completed, a refund check will be mailed to the student.

Withdrawal policy schedule

All tuition and fee charges are cancelled if courses are dropped prior to the first day of classes. Tuition and fees are charged according to the following schedule once classes begin.

BUS SERVICE

Through a special arrangement with Greater Bridgeport Transit (GBT), University of Bridgeport provides current students with a free bus pass that allows unlimited rides on the GBT system. Stickers can be picked up at Campus Security between 8:30 a.m. and 3:30 p.m.

Passes give students free round-trip rides from campus to downtown Bridgeport or the Trumbull or Milford malls, the Dock Shopping Center, movie theaters, and anywhere the buses go. The student passes are good seven days a week and for an unlimited number of rides.

Bus schedules for all of GBT’s comprehensive routes are available at Campus Security or online at www.gogbt.com.

CAMPUS SECURITY

University Campus Security Officers provide 24-hour patrol coverage. Although our Campus Security coordinates their activities with the City of Bridgeport Police Department, they are completely autonomous and separate from the Bridgeport Police Department. The Campus Security Office maintains a preventative patrol with uniformed officers on foot and bicycles marked with the Campus Security logo. The UB Campus Security Office keeps statistics concerning the on- campus occurrence of certain criminal offenses reported to Campus Security authorities, in compliance with the Student Right-To-Know, and Campus Security Act of 1990 and the Higher Education Amendment Act of 1992. These statistics are published annually in October for the three prior calendar years and are available to anyone.

While crime prevention is the primary concern of Campus Security, the department also coordinates emergency medical transportation, via vouchers, for cab service to and from a local emergency room. Security supervisors are trained in administering CPR, First Aid, Narcan, and AED. Other services available to students include ID cards, monitoring LiveSafe, and walking escorts on campus.

LiveSafe emergency and tip app

LiveSafe is the personal UB security and information phone application for all students, faculty and staff. It is available for Android and iPhone devices. LiveSafe allows the user to send tips and messages to Campus Security, share locations with friends or family, locate buildings on campus and access emergency services and preparedness information. University of Bridgeport has established an Emergency Broadcast System through LiveSafe. LiveSafe will allow University of Bridgeport to transmit messages to users, informing them of an event that may have a direct impact on health or safety.

Additional information can be found at: https://www.bridgeport.edu/campus-safety/.

Procedures to report criminal activities on campus

The Campus Security Office urges the campus community to dial 203-576-4911 (4911 from any campus telephone) or to use the LiveSafe app to report anything that requires immediate department attention. In the event you witness a crime, or are a victim of criminal activity, report the incident as soon as possible to Campus Security. Dial 203-576-4911 from a phone or activate the LiveSafe app to report criminal activity, fires, injuries, accidents, and incidents of suspicious persons or activity.

RED Emergency phones, located in buildings throughout campus, are connected directly to the Campus Security Office and require no dialing; just lift the phone from the cradle and wait for the dispatcher to answer. The following are the locations of the “red emergency phones”:

  • Arnold Bernhard Center, basement, 2nd, 6th and 8th floors near elevator lobby
  • School of Chiropractic, 1st floor, west end, outside room 106
  • Charles Dana Hall of Science, 1st floor, outside room 159 and inside Chemistry Lab room 124
  • Engineering and Technology, 1st floor, east hall
  • Eleanor Dana Hall, main hall, outside room 102
  • John Cox Student Center, main lobby
  • Hubbell Gymnasium, main floor, south side
  • Marina Dining Hall, west side by main entrance
  • Wheeler Recreation Center, in pool area, outside of the director’s office

There are also various emergency phone lines that go directly to Campus Security in the following areas:

  • Arnold Bernhard Center- all elevator cars
  • Barnum Hall-outside main entrance
  • Carlson Hall- elevator car
  • Chaffee Hall- outside main entrance
  • Cooper Hall-outside main entrance
  • Charles Dana Hall of Science-elevator car
  • Seeley Hall-outside main entrance
  • Wahlstrom Library-lobby & all four elevator cars
  • Health Sciences Center-outside main entrance and elevator cars

CARE TEAM

University of Bridgeport’s CARE Team is a group of campus professionals appointed by the President. The CARE Team is chaired by the Dean of Students with representatives from athletics, counseling services, health services, Title IX, campus security, residential life, and academic affairs. The purpose of the CARE Team is to assess and address concerning student behavior and to coordinate support and resources necessary to intervene. Behaviors of concern may include mental health and/or safety issues. The CARE Team meets regularly to support students via an established protocol and serves as a proactive, centralized, caring and coordinated intervention for students in need prior to a crisis. Any member of the UB community may make a referral to the CARE Team via email to deanofstudents@bridgeport.edu or by submitting an electronic student of concern form available at www.bridgeport.edu/student-affairs.

CAREER DEVELOPMENT OFFICE

As a part of the Heckman Center, Career Development assists students with obtaining marketable skills and experience that provide a competitive edge during the transition from campus to career. Assistance with career decision making, career assessment, major choice, resume preparation, job and internship search strategies, graduate school applications, and interview techniques are among the many services provided. Virtual appointments are also available for our online students, or those studying at our Waterbury Campus. Students seeking internships or job opportunities (both off-campus and on) are encouraged to utilize Handshake, University of Bridgeport’s online Job Portal. The Career Development Office also sponsors a variety of skill development sessions, career fairs, and campus recruiting events throughout the year. Visit our website www.bridgeport.edu/student-experience/career-preparation to schedule an appointment and learn more!

CIVIC ENGAGEMENT

The Office of Civic Engagement is dedicated to engaging students in civic action, providing voter education material and programming, centralizing resources and communicating community partnership opportunities. This office serves as a catalyst for students, staff, faculty, and administrators to connect with, build, and sustain meaningful service initiatives in the greater Bridgeport area. The OCE is located in the Heckman Center on the second floor of the Wahlstrom Library and can be reached at 475‑422‑1065 or at

Services

Volunteer Projects and Activities: The Office of Civic Engagement connects and supports individual students with direct service opportunities, coordinates small groups, and facilitates campus wide service projects. Visit UB’s GivePulse page to learn more about upcoming service projects and civic events.

Community Work Study Program: Students with federal work study are eligible to be placed with an off-campus community partner where they will gain work experience in an office setting, provide program and operational support, or directly work with youth programs. Positions are posted on Handshake throughout the academic year.

Voter Registration and Education: The OCE assists students with the registration process and provides nonpartisan educational programming.

COUNSELING

Counseling Services

Counseling Services offers a supportive, confidential setting for students to talk about their personal concerns regarding college life or life in general. All services are designed to enhance our students’ ability to fully benefit from the University environment and academic experience. Services for enrolled undergraduate and graduate students include short-term individual counseling, group counseling, crisis intervention, outreach workshops, and in-class/on-campus presentations, as well as staff/faculty mental health trainings. Counseling Services does NOT provide screenings/assessments for psychiatric medication or medication management services. Counseling services also does not provide court-ordered treatment. Referrals to treatment providers in the community are made as needed. For students who receive psychiatric medications, it is often beneficial to maintain relationships with a current provider when joining the University of Bridgeport community. Counseling Services may be reached at 203‑576‑4454 or to make an appointment. Please allow reasonable time to respond to appointment inquiries.

We understand the protective value of mental health treatment in assisting students with the successful completion of any academic program. Counseling Services remains committed to providing high quality, accessible, culturally-sensitive mental health treatment and is responsive and sensitive to the needs of a highly diverse student population. Counseling Services reserves the right to refer out any student for treatment who requires more resources than can be provided by the University. Sessions are provided year-round, in person or via telehealth to all currently enrolled students.

Location/hours

Counseling Services is located on the 2nd floor of Carstensen Hall, 174 University Avenue, and is open Monday through Friday; 8:30 a.m. to 5 p.m. throughout the academic year. Last sessions are done at 4 p.m. Visit our webpage, bridgeport.edu/student-affairs/counseling-services for extensive information about Counseling Services. Available on-call staff is offered to Staff/Faculty, Residential life, and security office if crisis intervention is deemed necessary.

On-campus resources

  • University of Bridgeport Counseling Services, Carstensen Hall, 203-576-4454
  • University of Bridgeport Student Health Services, Health Sciences Center, 203-576-4712
  • Campus Security Office 203-576-4913

Off-campus providers

  • 2-1-1 Info-line: dial 211 or visit 211infoline.org.
  • Southwest Community Health Center (Greater Bridgeport Community Mental Health) 203-330-6000 or visit swchc.org.
  • Suicide Prevention Hotline - CALL 988
  • Crisis Text Line (741741) FREE 24/7 SUPPORT
  • Dial for other Emergencies 911

DINING SERVICES

Sodexo Dining Services and University of Bridgeport offer flexible meal plan choices for students. For more details on meal plans and other useful information please visit us at bridgeport.sodexomyway.com or call 203‑576‑4086.

FINANCIAL AID/STUDENT FINANCIAL SERVICES

Located in the Library on the Garden Level, Financial Aid Officers answer questions regarding types and availability of scholarships, loans and other funding resources. Financial assistance is available to University students including scholarships, grants, loans, and employment opportunities. These are awarded individually or in combination to those students who show evidence of financial need and education promise. Additional information may be obtained from the Financial Aid staff or by referring to the UB Catalog under the section “Financial Aid and Financial Services.”

To be considered for federal financial aid, all domestic students must complete the Free Application for Federal Student Aid (FAFSA). It should be filed at www.studentaid.gov and submitted prior to March 1 for the forthcoming academic year. All students must file for financial aid each year and must maintain satisfactory academic progress toward their academic degree(s). For more information, please contact the Financial Aid Office, located in the Garden Level of the Wahlstrom Library, 203‑576‑4568 or .

HEALTH SERVICES

Student Health Services provides student health care for common medical illnesses and injuries, follow-up care, and referrals for ongoing health problems. Student Health Services is located in Room 119, 60 Lafayette Street, and is open Monday through Friday from 8:30 a.m. to 5 p.m.

Each student accepted to University of Bridgeport, with the exception of Distance Learning Students, must file the appropriate health form located on www.bridgeport.edu/healthforms. Health Forms must be completed in full and signed by a physician. Particular attention should be paid to the section pertaining to one’s immunization history. The content of the student’s health record is confidential and is not incorporated into the college record. The phone number to make an appointment is 203-576-4712.

Medical or Psychological Emergencies

In the event of a medical or psychological emergency after hours, students should call Campus Security at 203-576-4911. If appropriate, an ambulance will be called to transport the student to a local emergency room. If a student independently goes to the emergency room, the student should notify Campus Security as soon as possible. Campus Security will notify Student Health Services or Student Counseling Services, as appropriate. Students are asked to promptly follow up with Student Health Services 203-576-4712 or Student Counseling Services 203-576-4454 no later than 48 hours after treatment at an emergency room or release from a hospital.

Hepatitis B notification and advisement

Hepatitis B is a serious and potentially life-threatening illness that is spread by direct contact and is caused by a highly contagious virus that infects the liver. It affects all age groups and can lead to liver disease, liver cancer, and death in many of those afflicted. Hepatitis B is a preventable illness. The American College Health Association, Connecticut State and Local Health Departments, and the Centers for Disease Control highly advise that all college students be vaccinated against the Hepatitis B virus to protect themselves. The Hepatitis B vaccine is one of the safest available and has been used since 1981. It is the best and most effective protection.

Students are strongly advised to obtain the Hepatitis B vaccination; the process involves three shots over a period of months and it is recommended the series commence before arriving on campus. UB is required by Public Health Statute Public Act 04-221, Sec. 20, to provide: (1) information about Hepatitis B and the risks of contracting Hepatitis B by college-age individuals to all matriculated students, and (2) notice of the availability and benefits of a Hepatitis B vaccine. For more information concerning Hepatitis B vaccine, please contact the Director of Student Health Services at . More information on Hepatitis B can be found on the Centers for Disease Control and Prevention website: cdc.gov/hepatitis.

Student health insurance

Full-time undergraduate students, Physician Assistant students, and all students living in campus housing are required to participate and are automatically enrolled in the Injury and Sickness Plan at registration and charges are added to their account, unless proof of comparable coverage is provided by completing an online waiver. The deadline to waive and/or enroll in the plan for the annual term is September 15 and February 15 for new students entering spring semester. Students in the School for Professional Studies, domestic part-time students (enrolled in 7-11 credits), and domestic graduate students (enrolled in 6 or more credits but not living in campus housing) are not automatically enrolled, but may participate in the Injury and Sickness Plan on a voluntary basis. Distance Learning students are not eligible to participate in the plan. Please visit the Health Services website for more information under Student Health Insurance. Please visit the Health Services website for more information under Student Health Insurance.

Students who are not required to carry the mandatory insurance may be eligible to enroll on a voluntary basis. For questions about health coverage, please contact UB Student Health Services at 203‑576‑4712, or Haylor, Freyer & Coon at 800‑289‑1501. Additional information can be found at haylor.com/college/university-of-bridgeport/ or by emailing . Additional health requirements for Clinical Health Sciences students are also listed on this form.

Student Health Services communicable disease protocol

Full-time undergraduate students, all international students, Physician Assistant students, and all students living in campus housing are required to participate and are automatically enrolled in the Injury and Sickness Plan at registration and charges are added to their account. International students are not permitted to waive coverage. All other students can request to waive insurance coverage by providing proof of comparable coverage through an online waiver. The deadline to waive and/or enroll in the plan for the annual term is September 15 and February 15 for new students entering spring semester. Students in the School for Professional Studies, domestic part-time students (enrolled in 7-11 credits), and domestic graduate students (enrolled in 6 or more credits but not living in campus housing) are not automatically enrolled, but may participate in the Injury and Sickness Plan on a voluntary basis. Distance Learning students are not eligible to participate in the plan. Please visit the Health Services website for more information under Student Health Insurance. Please visit the Health Services website for more information under Student Health Insurance.

Students who are not required to carry the mandatory insurance may be eligible to enroll on a voluntary basis. For questions about health coverage, please contact UB Student Health Services at 203-576-4712, or University Health Plans at 1‑800‑437‑6448. Additional information can be found at https://haylor.com/college/university-of-bridgeport/. Additional health requirements for Clinical Health Sciences students are also listed on this form.

Student Health Services communicable disease protocol

The University has protocols in place in the event of a communicable disease occurring within the campus community. These protocols meet the mandates of the Centers for Disease Control (CDC) and the State and local Health Departments. Student Health Services shall be notified about all known acute and suspected cases of communicable diseases involving any member of the University of Bridgeport community (students, faculty, staff, guests, and contractors).

IDENTIFICATION CARDS

All on site students are required to obtain a Student ID. After submitting your photo via MyPhotoID, a student ID can be obtained at the Campus Security Office. Please note this process can take up to 48 hours after approval. This student ID has multiple purposes: as a proximity card to access academic buildings and the residence hall in which students reside, as a library card, and for access to a meal plan (if one has been purchased). The ID card also helps to establish a student’s presence on UB property, and students are required to present the ID to campus security or residential life staff if requested to do so.

Accordingly, students are required to keep their ID cards with them whenever they are on campus and outside of their residence hall rooms. If a student loses their ID card, they must contact Campus Security immediately. A new card will be issued at a non-refundable cost.

INTERNATIONAL CENTER FOR STUDENTS AND SCHOLARS (IC)

The goal of the International Center for Students and Scholars (ICSS) is to ensure institutional compliance with federal regulations and to assist international students and scholars, their dependents, and prospective students with immigration matters and adjustment to life in the United States. ICSS strives to facilitate an environment where students can develop a clear understanding of their immigration status requirements that will support the pursuance of their degree programs. They also provide information on a wide range of topics including maintaining status, travel, employment eligibility, social and cultural differences, and personal concerns.

Located in the Wahlstrom Library, Garden Level, Room 133, the International Center for Students and Scholars facilitates the acclimation of our international students and exchange visitors by offering Coffee Hours, and organizing International Festival and International Education Week in collaboration with other offices. Information and workshops related to immigration and employment issues are provided on a regular basis. We promote and schedule free VITA tax advising offered by the Ernest C. Trefz School of Business for international students and scholars each spring semester.

Upon arrival on campus, all new international students and scholars report to ICSS for passport check-in. Mandatory personal safety and online immigration information sessions are also required for all international students.

Please visit the ICSS website at ic.bridgeport.edu for more detailed information, applications and general assistance. Individual appointments with an International Student Advisor can be made by calling the office at 203-576-4395. They may also be reached fax at 203‑576‑4461 and e-mail at .

KNIGHTS PANTRY

Knights Pantry will provide all UB students access to non-perishable foods, snacks, and personal hygiene items free of charge. Students are eligible for a specific number of items monthly and can access the pantry through an online ordering system or in-person shopping experience. Knights Pantry is located on the ground floor of the John J. Cox Student Center. Online order pick-up and in-person shopping hours vary from semester to semester based on volunteer and staff availability. For more information, please check the GivePulse page, reach out to or call 475‑422‑1065.

There are no eligibility requirements for pantry usage (this includes graduate, undergraduate, international, on or off-campus students). Upon first use of the pantry, students will sign a declaration of need statement that acknowledges usage of the pantry is for resources that students would not otherwise be able to access.

Items will change based on inventory and donations.

The pantry items are donated generously by Stop & Shop, Thomas Merton’s Center Smart Pantry, and direct donations from the UB Community.

LOST AND FOUND

The lost and found is located at the main office of Campus Security. If a student comes into possession of a lost item, they should immediately bring it to Campus Security for safekeeping and documentation. Lost items are held by Campus Security for 30 days before they are donated or discarded.

MAIL CENTER

The Print and Mail Center (PMC) receives/processes all incoming mail and packages for University of Bridgeport and provides mail/shipping guidance as well as shipping materials for students, faculty and staff. It is located in the Garden Level of Wahlstrom Library, and can be reached at 203-576-4012. The hours are Monday-Friday 12-4 p.m.

  1. How do students get packages and mail?
  2. An email notification is sent to students as soon as packages are assigned to them. This occurs within 1‑2 hours from when a package has been delivered to us.

    To retrieve packages, students must come to UB PMC, present their UB ID card and indicate which residence hall or off-campus location they reside in.

    The UB ID card is the only accepted form of identification to retrieve packages. Students must sign for their package and list their UB ID number on the signature pad.

    To protect students’ privacy, information about packages will only be released to the package addressee.

    Packages not picked up within 7 days, are returned to sender. Any expenses incurred through the return are the students’ responsibility.

    To request domestic forwarding of packages: send an email to ubpmc@bridgeport.edu with the following information: full name, UB ID number, email address, phone number, package tracking number, and mailing address to which the package is to be forwarded to. If the package was not originally shipped using US Post Office (USPS) then a prepaid shipping label must be included.

    All incoming letter mail for students residing in residential halls is processed by the Office of Housing and Residential Life at Seeley Hall (rear entrance) and then delivered to the respective residence halls’ mailboxes. For students living off-campus. For students living off-campus, the mail room does not accept untrackable letter mail. Any such mail that arrives at our location is returned to sender without notice.

  3. What address to use when purchasing something to be delivered (i.e. a package?)
  4. When ordering items, address information must follow postal standards (see sample below). The students’ full name must be listed on the package. Any packages with incomplete names or information will be returned to sender and any expenses incurred through the return are the students’ responsibility. Carriers deliver to our facility daily. After a safety check, packages are processed and then stored at our location for pick up.

    UNIVERSITY of BRIDGEPORT
    Sample Student Name

    126 Park Ave
    Residence Hall, Room #

    Bridgeport, CT 06604

    For students living off campus, packages are best shipped to your own address. However, you may alternatively have them shipped to our location by using our address. Your full name must be listed on each package. We can only accept packages for current UB students, faculty or staff.

  5. How do students mail or ship something?
  6. Packages and letter mail may be dropped off at our location as long as each item is fully labeled and postage is affixed. A shipping station is available at our location that provides online access to UPS, USPS and other carriers. From this station, shipments can be prepared, paid for, and labels printed. Free generic and some carrier shipping materials are also available. We hold no responsibility for packages dropped off at our location. All questions about shipped packages must be directed to the carriers. Expected carrier pick-up schedule is listed below. These times are not guaranteed as they are regulated by the carrier(s). Packages received after these times will go out the following business day.

    USPS 10 a.m. and 3:30 p.m.
    UPS 10 a.m. and 3:30 p.m.
    FedEx 9:15 a.m. (but dependent on delivery volume)
    DHL 10 a.m.

THE OFFICE OF DIVERSITY, EQUITY, INCLUSION, AND BELONGING

The Office of Diversity, Equity, Inclusion, and Belonging collaborates with various departments and offices across the University to develop, implement, measure, and assess strategic initiatives aimed at fostering a positive climate of belonging through diversity, equity, and inclusion (D+E+I=B).

Our office is dedicated to supporting student success and retention. Our goal is to ensure that all members of the University community—students, staff, and faculty—gain the knowledge, skills, and awareness needed to effectively engage and participate in diverse communities and workforces. This includes understanding and valuing a range of lived experiences, including cultural, racial, ethnic, and religious backgrounds, as well as gender identity, disability, socio-economic status, and sexual orientation.

REGISTRAR

The Office of the Registrar handles requests for course registrations, transcripts, processing of FERPA release forms, changes in enrollment, student enrollment verifications, change of name and address, diplomas, and maintenance of undergraduate student academic files. The office works with faculty and academic advisors to support students in their pursuit of their higher education objectives. All Registrar Office forms are accessible from the UB Portal forms library or the website. The office can be reached at 203‑576‑4634 or by email . The Office of the Registrar is located in the Wahlstrom Library, Garden Level - Room G118.

STUDENT EMPLOYMENT

The Office of Student Employment houses opportunities for students at the University to learn about the work environment while obtaining a degree. A Work Authorization form must be completed every semester (even if a student has worked a previous semester) and certain requirements must be met each semester before being eligible to work on campus. The requirements and other information can be found in the myUB portal under Student Services, Student Employment. For further information on these services, please visit the office on the Garden Level of Wahlstrom Library G119, or contact 203‑576‑4841 or email .

STUDENT SUPPORT SERVICES PROGRAM

The Student Support Services Program (SSS), funded by the Federal TRIO Programs, is designed to identify and provide services to a selective group of college students who meet eligibility criteria. All of our services are available at no cost with the intent of assisting students in accomplishing their goal of graduating from UB.

Student Support Services at UB offers the following:

  • Academic Assistance to help students develop a plan to achieve their individual academic needs and goals.
  • Personal Advising to identify the options and resources available to help students resolve issues and reduce stress.
  • Access to the Learning Center located on the 2nd floor of Wahlstrom Library in the Student Support Services office. The Learning Center provides a quiet place to study, as well as computers specifically for SSS student use. All tutoring for SSS students also takes place in the Learning Center.
  • Career Planning to work with students to investigate career options and to design a strategy for realizing their career goals.
  • One-on-One and Small Group Tutoring for writing, mathematics, chemistry, biology, and other subjects.
  • Peer Mentor Program pairs first year and new transfer students with upperclassmen who provide support and guidance that promotes social and academic success.
  • Workshops and Seminars on topics such as note taking, time management, developing good study habits, overcoming test anxiety, stress management, learning styles, financial literacy, career planning, and applying to graduate schools are provided throughout the semester.
  • Financial Aid Guidance to educate students about their financial aid options, the process of applying for financial aid, and their responsibilities.
  • Cultural Enrichment engages our students in activities and trips, both on and off campus, that broaden students’ perspectives on culture, art, education, and more.
  • SSS Computer Lab provides SSS participants with a quiet space to do research and type assignments.

Contact us at to set up an advising session or to learn more about our program.

Office location

Academic Advising Center
Wahlstrom Library, 2nd Floor
126 Park Ave
Bridgeport, CT 06604

Phone - 203-576-4186
Email -

Hours

Office hours - Monday through Friday 8:30 a.m.-5 p.m.

TUTORING AND LEARNING CENTER (TLC)

The Tutoring and Learning Center (TLC) offers a variety of academic services to support undergraduate and graduate classroom instruction and to provide academic help to our students through tutoring, workshops, study groups, and supplemental instruction. The TLC helps students develop effective study strategies and critical thinking skills, preparing them to be successful and active learners. All tutoring services are free to registered students.

Tutoring services are offered in multiple locations and modalities, ensuring that all students can access services at a time and place that works for them. STEM (Science, Technology, Engineering, Math) tutors work out of a center located in Charles Dana Hall, Room 16-18. Students may drop-in or make appointments to work with qualified peer tutors.For assistance with STEM tutoring, call 203-576-4256.

VETERANS’ AFFAIRS

The University provides financial counseling for all veterans. Veterans must see a VA Certifying Official in the Registrar’s Office, located in the Wahlstrom Library, Garden Level, each semester to confirm eligibility. Objectives or courses pursued by a veteran may not be changed unless official approval has been granted by the Veterans Administration. A veteran planning to change their objective must report to the VA Certifying Official before taking action. Further information about educational benefits and financial information may be obtained by contacting the Veterans Office/Registrar’s Office at 203‑576‑4396.

A Veterans’ Oasis is located in Wahlstrom Room 503. The Oasis helps ensure veterans, service members and families receive the resources, support, and advocacy they need to succeed in the transition to life after military service. The Oasis features a study space, a computer, and an open lounge where veterans can relax, network, study, and socialize.

WAHLSTROM LIBRARY

The 1st, 3rd and 4th floors of the Wahlstrom Library building make up the Wahlstrom Library. Team collaboration rooms, located on the 1st and 4th floors, can be reserved from the library website or at the Information Desk. Photocopying, printing and scanning are available and printing can be done from any of our 80 computers available on the 1st and 3rd floors or a personal device. Citation software such as EndNote can be found on 1st floor computers. Graphic software, such as the Adobe suite of products, can be found on the 3rd floor computers.

Degreed Librarians are available for one on one consultations on the 3rd floor, via phone, email or online at library.bridgeport.edu in the bottom right corner Chat software. Call 203‑576‑4747, email or use the chat feature to learn how the librarians can help you with research or using the Digital Library advanced features.

University of Bridgeport is committed to providing a place for quiet study, discussion and academic collaboration. Repeat warnings by Library staff for inappropriate behavior will lead to the suspension of Library privileges and possible further action under the Student Code of Community Standards if the offending individual is a student of the university. If the offending individual is not a student of the University, repeated offenses may result in the denial of access to Wahlstrom Library or the grounds of the University as a whole.

WEATHER RELATED NOTIFICATIONS

In the event of a weather-related delay and/or closing of the University, information will be available on the following:

  1. LiveSafe App: Please download the LiveSafe app and join University of Bridgeport to receive important safety and emergency updates. Information will be shared via push notification, email, and text.
  2. Website: Go to bridgeport.eduto see weather-related messages in the green banner across the homepage.
  3. Portal: bridgeport.edu, click on “login,” then “My UB Portal.” Look for updates under “Announcements.”
  4. Local Television stations. TV stations
    1. News 12 CT
    2. NBC CT
    3. WTNH
    4. WFSB
    5. FOX 61


Revised 8/21/24